Memberships

MEMBERSHIP OFFERINGS

We offer five types of Memberships for clients who require services on an ongoing basis.

PERSONAL
  • 5 hours of in-person / on-site support per month
  • 10 hours of virtual support per month (via email, phone, and/or text message)
  • 4 hours of errands support per month
  • Call support 24 hours a day

Our Personal Concierge Membership is ideal for the on-the-go individual who needs support with errands, administrative tasks, calendar management, service provider management, and travel arrangements. This membership level includes weekly check-ins at the beginning and end of every week to ensure seamless operation.

RESIDENCE

2 hours a week with in-person residence visits that include, but are not limited to:

  • Call support 24 hours a day, and 2 hours per week of in-person residence visits that include, but are not limited to:
    • Vendor access to the home
    • Household supply replenishment
    • Package and mail pickup
    • Shipping services

Our Residence Concierge Membership is ideal for those with a busy household. This membership level includes two hours a week of in-person residence visits and 24-hour call support for activities such as providing access to service providers, replenishing supplies, package and mail pickup, and shipping services.

Additional fees may apply and are priced on a case-by-case basis. Examples of additional projects might include on-site training or management of litigation on behalf of a client. Please note that in addition to the above fees, there are ongoing costs, such as supplies, etc., which you will be responsible for funding.

BUSINESS

Our Business Membership offerings provide access to a suite of turnkey services uniquely catered to your business needs. We work alongside your team to assist with activities including, but not limited to:

  • Business travel arrangements
  • Dining and entertainment reservations
  • Business shopping and errands

We offer pricing packages for businesses of all sizes and needs; customized options are available upon request. In addition to custom packages, we offer three pre-set levels of Business Membership.

Client Concierge
  • 50 hours per month of support
  • Support available 9AM-5PM, 7 days a week, 365 days a year

Our Corporate Membership is designed for organizations that wish to build sustainable loyalty solutions for their most valued and esteemed clients. We work with corporate clients to better understand their business needs, and we develop strategic approaches that are custom designed to fit their clients’ lifestyles. From the busy traveler to the stay-at-home mom, a dedicated team of specialists will assist clients with requests such as: travel, dining, entertainment, retail, home and family.

ECC NY is supported by an in-house design team that ensures all client communications are white-labeled to ensure a congruent brand experience across multiple channels. Our team delivers monthly usage reports that offer detailed insight to help clients monitor, manage, and engage with clients. From premier bank card products, luxury retail to the automotive industry, ECC NY Corporate provides clients with an unrivaled experience.

Office Manager
  • 100 hours per month of support
  • Support available 9AM-6PM, 7 days a week, 365 days a year

The ultimate employee perk tailored to your employees’ travel, lifestyle and business needs.

ECC NY Office provides businesses with an unrivaled employee benefit and business advantage. We’ve designed ECC NY Office for organizations looking to foster employee retention and establish an enviable company culture. Authorized employees will have access to a dedicated team of concierges that will assist employees with requests such as: travel, dining, entertainment, retail, home and family.

Our team works hand-in-hand with personal assistants to ensure that all the bases are covered at home, away and en-route. Strong experience in the travel, dining and retail industries allow individuals to use ECC NY Office for both personal and business needs. From a dog walker during a business trip, flowers for an anniversary, to a power lunch reservation in Midtown Manhattan, ECC NY provides inimitable lifestyle and business support.

Real Estate
  • 20 hours per month of support
  • Support available 9AM-5PM, 7 days a week, 365 days a year

Our Real Estate membership is a distinct client offering for those rare and exceptional real estate acquisitions. We help home buyers make the transition into a new home as seamless as possible. The Real Estate Membership is one of the most effective tools for attracting and retaining high-end residential buyers and commercial tenants. When showcasing a property to a potential buyer, including ECC NY’s concierge services brings the offering to life.

We’ve designed custom packages that include ground transportation and ECC NY Concierge at all of scheduled showings, offering expertise in elevating the lifestyle, not just the property. When a buyer moves in, Concierges coordinate every step of the relocation, from DMV services to expert audio/video or artwork installation.

If you’d like to learn more about our Membership offerings, please call or text us directly at 205.6 ECC NOW or email us at inquiries@elitecustomconcierge.com. We’re available 24 hours a day!