New York

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“Exactly what you want, Exactly when you need it”

Elite Custom Concierge is the Most Personal Concierge and Lifestyle Management Experience in New York City. From managing your residence, to providing personal services, to supporting your business events, our mission is to increase your ability to get more done, while enhancing your enjoyment of life. You will have access to the same Account Concierge and Account Assistant on a consistent basis, allowing them to learn your likes, dislikes and interests, which will enable a more personal lifestyle management experience whenever you request our services.



Club ECC

Club ECC is California’s most exclusive lifestyle concierge membership.

Our invitation only club was designed by ECC with the bon vivant in mind. We ensure the highest levels of service and personalization, by limiting Club ECC to 50 memberships.

Members of Club ECC enjoy dedicated concierge service with their assigned Lifestyle Liaison who will be the single point of contact for all requests and queries. Lifestyle Liaisons are well connected individuals and connoisseurs of the many elements of global lifestyle available to Club ECC members 24/7 365.

In addition to bespoke lifestyle concierge services, Club ECC Members will stay apprised through private perks and personalized updates revolving around their passion points. From unique restaurant experiences, monthly newsletter and members-only events.


Metropolitan Assistance Network

Our exclusive MAN private membership was designed by Elite Lifestyle Management with the metropolitan man on-the-go in mind.

MAN offers unlimited access to ECC's team of experienced lifestyle connoisseurs for a monthly membership fee to assist with all requests and queries.

We specialize in every travel, leisure and lifestyle need that our members don’t have the time, inclination or expertise to do themselves so they can maximize their free time. MAN cardholders will enjoy unlimited access to the ECC Concierge from 7 a.m. to 7 p.m. daily, with after-hours services available upon request.

ECC Corporate

ECC Corporate is designed for organizations wishing to grow a sustainable loyalty solution for their most valued and esteemed clients.

We work with corporate clients to better understand the needs of their business and develop a strategic approach that’s malleable to their clients’ lifestyles. From the busy traveler, the nouveau riche or the stay at home mom, a dedicated team of specialists will assist clients with requests such as: travel, dining, entertainment, retail, home and family. No request is too big to handle, our multilingual team develops and cultivates relationships with preferred suppliers from around the globe to assist in fulfilling and anticipating our clients’ needs at home and whilst away.

Our blue-ribbon lifestyle concierge service offers corporate clients the support and experience to develop engaging benefits and partner experience programs designed for long term brand loyalty. We work with clients to expand opportunities that captivate clients through lifestyle, human connections and emotional engagement.

ECC is supported by an in-house design team that ensures all client communications are white-labeled to ensure a congruent brand experience across multiple channels. Our team delivers monthly usage reports that offer detailed insight to help clients monitor, manage, and engage with clients. From premier bank card products, luxury retail to the automotive industry, ECC Corporate provides clients with an unrivaled experience.

ECC Office

The ultimate employee perk tailored to your employees’ travel, lifestyle and business needs.

ECC Office provides businesses with an unrivaled employee benefit and business advantage. We’ve designed ECC Office for organizations looking to foster employee retention and establish an enviable company culture.

Authorized employees will have access to a dedicated team of concierges that will assist employees 24/7 365 with requests such as: travel, dining, entertainment, retail, home and family.

Our team works hand in hand with personal assistants to ensure that all the bases are covered at home, away and en-route. Strong experience in the travel, dining and retail industries allow individuals to use ECC Office for both personal and business needs. From a dog walker during a business trip, flowers for an anniversary, to a power lunch reservation in Midtown Manhattan, ECC provides inimitable lifestyle and business support.

ECC Real-Estate

A distinct client offering for those rare + exceptional acquisitions.

ECC helps home buyers make the transition into a new home as seamless as possible. ECC Real-Estate is one of the most effective tools for attracting and retaining high-end residential buyers and commercial tenants. When showcasing a property to a potential buyer, including ECC’s concierge services brings the offering to life.

We’ve designed custom packages that include ground transportation and ECC Concierge at all of scheduled showings, offering expertise in elevating the lifestyle, not just the property. When a buyer moves in, Concierges coordinate every step of the relocation, from DMV services to expert audio/video or artwork installation.

ECC Residential

Insider lifestyle at your doorstep.

ECC Residential is a unique membership designed in conjunction with ex-hotel concierges, to replicate the hotel concierge experience for residents of select luxury residential communities.

Our concierge team provides residents with a personalized experience tailored to their daily lifestyle. We develop rapport with residents and welcome dialogue to operationalize passion points and enhance the quality of residents’ daily lives.

From dry cleaning, auto detailing, to travel and dining, ECC Residential sets the bar for luxury residential amenities. Services are white-labeled and offered both on-site and virtually for authorized residents.

ECC Event

A special concierge for remarkable events.

We specialize in coordinating, designing and executing unique event experiences. Our portfolio ranges from 3,000 person destination conventions to small, yet memorable dinner meetings. ECC events enable our clients to fully engage with their audience through the planning, design and production of our live events.

Our team works with event organizers and coordinators to offer onsite support during events. From front desk support to coordinating logistics and experiences for event guests, ECC Event Concierge ensures that all guests are well received and tended to during their event experience. Whether you’re throwing a Birthday party, gala or the Christmas party of the season, you can be sure your event will be memorable.

We approach each event with a blank palette and work on your event as if it is the only event that matters. ECC Event Concierge is co-branded or white labeled to event specifications. Our experience with red carpet, wedding, corporate, art, food, wine and VIP events makes us California’s top choice for event lifestyle concierge



I live about two hours outside of New York City there are things that I want to get from New York but the stores don’t ship. I have fortunately been able to find Robert and I have had him pick things up from various stores, some things being quite delicate and he has wrapped them, put them in ice & overnight shipped them to me and it is a service I have thoroughly enjoyed and benefited from. On the very rare occasions where the items have not arrived in good shape he has immediately refunded the shipping and packing and his fee. I would highly recommend him for any type of concierge service

My NYC Hands.

V.B. | MD
ECC provided excellent “white glove service”, packing up belongings, clothing and other items from a year-long stay in MYC (not furniture) while the occupant had already relocated to DC. They transported the items to DC and organized them in the DC apartment without the owner being present. This occurred on what is arguably the most difficult day of the year to travel in DC, Inauguration Day. An excellent job. I would not hesitate to recommend ECC’s services.  

White glove Service.

M.B. | Executive
Robert and Eli are fantastic.  They are professional, resourceful, and keep my house running in perfect order.   They are easy and fun to work with, and free up my time by shopping, running errands, arranging repairs, and doing many other life tasks, all so I can spend my time on what is truly important to me.   I would be lost without them! P.C. | Philanthropist & Busy Traveling Professional  
Robert and Eli are attentive, professional, flexible and easy to work with. They are quick to respond to requests for assistance and there is no task they have not been able to complete. They know the right questions to ask and deliver top notch service. Although we’d like to keep them all to ourselves — I highly recommend ECC to any one looking for concierge services.  

I would be lost without them

L.H. I Daughter of Client
Robert and Eli are amazing – they are organized, thoughtful, pro-active and take great pride in helping their clients. I could not be more satisfied in their services.

The Home King.

L.T. | Entrepreneur & Investor


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